Last Updated: [Insert Date]
Welcome to Century Store at rcplanetoys.com! These Terms and Conditions govern your use of our website and purchases of our precision RC aircraft. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.
1. Our Customers
Century Store caters to RC aviation enthusiasts worldwide (excluding some Asian and remote regions) who appreciate:
- Precision-engineered aircraft including aerobatic, glider, bi-plane, and amphibious models
- Specialized categories like indoor flyers (0-600mm wingspan), EDF jets, and flying wings
- Quality kits for builders and collectors
2. Website Use
2.1 Access and Accounts
You may browse our site without registration. For purchases, you must provide accurate information and be of legal age in your jurisdiction.
2.2 Intellectual Property
All content (images, descriptions, designs) is property of Century Store. Unauthorized use is prohibited.
2.3 User Conduct
You agree not to:
- Misuse product information or technical specifications
- Attempt to reverse-engineer our aircraft designs
- Use automated systems to extract data
3. Products and Services
3.1 Product Descriptions
We strive for accuracy in depicting our:
- Aerobatic and high-wing aircraft
- Gliders and chuck gliders
- Builders kits and discontinued models (marked clearly)
Note: Some variations may occur in color or minor details.
3.2 Product Availability
Inventory updates in real-time. If an item becomes unavailable after ordering, we’ll notify you promptly.
4. Ordering Process
4.1 Placing Orders
Orders constitute an offer to purchase. We confirm acceptance when the order ships.
4.2 Pricing
All prices in USD. We reserve the right to correct pricing errors.
4.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at checkout. For declined transactions, your order won’t be processed.
5. Shipping Policy
5.1 Processing Time
Orders undergo 1-2 business days of:
- Quality inspection
- Careful packaging (especially for fragile components)
5.2 Shipping Options
| Service | Carrier | Cost | Delivery Time | Features |
|---|---|---|---|---|
| Standard Shipping | DHL/FedEx | $12.95 | 10-15 days after shipping | Tracking included |
| Free Shipping | EMS | Free (orders >$50) | 15-25 days after shipping | Economy service |
5.3 International Shipping
We ship globally except certain Asian/remote regions. Customers are responsible for:
- Customs duties
- Import taxes
- Compliance with local RC aircraft regulations
6. Returns and Refunds
6.1 Return Policy
We accept returns within 15 days of delivery if:
- Item is in original condition with packaging
- All documentation is included
- Return authorization is obtained
6.2 Non-Returnable Items
Cannot be returned:
- Discontinued Aircraft (as marked in menu)
- Opened Builders Kits
- Flown Chuck Gliders
6.3 Return Process
- Email [email protected] within 15 days with order details
- Receive return authorization within 2 business days
- Ship to: Century Store Returns, 2914 New Creek Road, Fort Wayne, US 46802
Note: Customers bear return shipping costs unless error is ours.
6.4 Refunds
Processed within 3-5 business days of receiving returns:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
Original shipping costs are non-refundable.
6.5 Exchanges
We facilitate exchanges for:
- Different color/size of same model
- Alternative aircraft type (e.g., high-wing to aerobatic)
- Equivalent value products if original is unavailable
7. Damaged or Incorrect Items
If your aircraft arrives damaged or incorrect:
- Document with photos of packaging and product
- Do not attempt flight/assembly
- Contact us immediately at [email protected]
We’ll arrange prepaid return if error is ours and expedite replacement.
8. Liability Limitations
8.1 Product Use
RC aircraft require skill to operate. Century Store isn’t liable for:
- Accidents during flight
- Modifications to original designs
- Improper assembly of builders kits
8.2 Website Availability
We strive for 24/7 access but aren’t liable for temporary outages.
8.3 Force Majeure
We’re not responsible for delays caused by events beyond our control (natural disasters, strikes, etc.).
9. Privacy
Your data is protected per our Privacy Policy. We only use information necessary to process orders and improve service.
10. Governing Law
These terms are governed by Indiana state laws. Disputes will be resolved in Fort Wayne courts.
11. Changes to Terms
We may update these terms. Continued use after changes constitutes acceptance.
12. Contact Us
For questions about these Terms:
Email: [email protected]
Mail: Century Store, 2914 New Creek Road, Fort Wayne, US 46802
Thank you for choosing Century Store – where we engineer your RC experience with the same precision we apply to our aircraft. Fly fearless!
